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The brand is featured on Undercover Boss, Canada Sings, and an upcoming reality series that awards a franchise to one deserving employee. Season 3 of A E’s Hoarders makes the brand a household name. 2012 2011 2 in the box style of leadership arrives at The Junktion with new COO, Erik Church taking the operational reigns of Brian Scudamore’s vision. 2010 2009 Brian Scudamore is recognized as the International Franchise Association’s Entrepreneur of the Year. 2008 -800-GOT-JUNK? launches the customer loyalty program, Net Promoter Score, with an outstanding score of 73! An environmental audit reveals an average of 61. 3% of junk is diverted from landfills system-wide. Press Kit About us 1-800-GOT-JUNK? is pioneering an industry that is helping residents and businesses remove junk and regain space. Whether it’s a pile of household junk in the garage or a warehouse full of office furnishings, 1-800-GOT-JUNK? removes it for you, making the ordinary business of junk removal exceptional. We will write a custom essay sample on Pr Presskit or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page We are passionate about recycling and donating to charity. -800-GOT-JUNK? was founded in 1989 and now operates in approximately 180 locations throughout North America and Australia. 2006 1-800-GOT-JUNK? is ranked No. 1 Best Company to Work for in BC for a second time. The company expands to Australia. 2005 The company hires French-speaking agents and opens up for business in Quebec Brian Scudamore is quoted on the Starbucks Cups The Harvard School of Business writes a case study on the company. the 1-800-Got-JuNK? story The inspiration to build a professional, customer-focused junk removal service came to 1-800-GOT-JUNK? Founder and CEO Brian Scudamore in 1989 after watching a decrepit junk-hauling truck rolling along a McDonald’s drive-thru. Seeing the potential of this seemingly simple idea, he bought a used pickup truck and started The Rubbish Boys. Over the next 10 years, the business blossomed in Vancouver, B. C. In 1999, the company began franchising and the name changed to 1-800-GOT-JUNK?. A new business strategy was implemented to facilitate rapid expansion. In just five years, franchise locations were opened in most major metros throughout North America. 1-800-GOT-JUNK? s now the World’s Largest Junk Removal Service with locations in three countries, 40 American states and eight Canadian provinces. 2004 1-800-GOT-JUNK? holds its first annual conference for Franchise Partners in Whistler. 2003 Customers can now book junk removal online! 100th franchise is sold! 2001 The first U. S. franchise opens in Portland, OR 2000 11 franchises are sold throughout North America Revenues reac h $4M. 1999 The Rubbish Boys hits $1 million in annual revenue. 1996 The company launches rapid growth by franchising and changes its name to 1-800-GOT-JUNK? The first franchise opens in Toronto. our service 1-800-GOT-JUNK? is recognized for outstanding customer service that is based on a simple, yet effective concept: friendly drivers call customers in advance; arrive at the customer site on schedule; and provide a full cleanup after the junk is removed. Whenever possible, items are recycled or donated. We service both the residential and commercial markets. You may see our truck teams hefting old junk from your neighbor’s attic, removing leftover items from a commercial storage locker, or clearing renovation debris from a construction site. Our commercial industry focus includes: property management, retail, waste management, real estate, government, disaster relief, construction and renovation, and many more. For more information, visit our website at 1800gotjunk. com. 1993 18-yr-old student Brian Scudamore invests $700 in an old pick-up truck to start The Rubbish Boys. 1989 Brian drops out of college to focus fulltime on his thriving business mArKets served Alaska (u. s. A ) canada hawaii (u. s. A ) u. s. A Australia FrANchise model In 1999 1-800-GOT-JUNK? dopted franchising as a way to achieve rapid market penetration and revenue growth. investment – 1 territory Isuzu/GM truck with dump box (deposits only) Franchise Fee (first territory) Franchise Fee (each additional territory) Start-up Marketing / Advertising Package Legal Deposits and Business Licenses Training Expenses Office Set-up totAl Working Capital totAl capital requirement loW $4,000 $12,000 $6,000 $12,000 $500 $600 $1,500 $1,650 $38,250 $45,000 $83 ,250 hiGh $12,000 $2,000 $6,000 $12,000 $500 $2,600 $5,000 $4,300 $56,400 $62,000 $118,400 Key FrANchise milestoNes †¢ March 1999: First franchise opened in Toronto, ON †¢ April 2000: First US franchise opened in Portland, OR †¢ September 2005: First Australian franchise opened in Sydney Weird JuNK Although the junk removed typically includes things like old mattresses, sofas, and office furniture, over the years the 1-800-GOT-JUNK? team has also hauled away some pretty strange stuff. The weirdest junk we’ve seen ncludes: †¢ An antique birthing chair †¢ Trophies from a nudist colony †¢ Warehouse full of 1000 collector dolls †¢ Mummified cat †¢ Pricey designer handbags †¢ Antique, parlor vacuum †¢ Clark Gable’s piano †¢ John Wayne’s bible from an estate cleanout of his sons (Hollywood) †¢ A one-month old kitten named ‘Freon’ rescued from a fridge †¢ 400 brand new wedding dresses †¢ Five moose heads †¢ Aluminum newspaper printing plate, circa 1973 †¢ Urns with ashes †¢ A couch full of bees †¢ A horse buggy †¢ Old, un-cashed security and rebate checks †¢ 25 truckloads of clothing †¢ A full shed of roller skates and bowling balls †¢ 18,000 cans of expired sardines †¢ 13 huge porcelain Buddha statues †¢ 19,000 pounds of frozen animal carcasses †¢ Antique rifles †¢ A diffused World War II bomb †¢ A mechanical bull †¢ A freezer chest of rotten seafood †¢ An old school movie projector †¢ Sex dolls made from chicken wire, expanding foam, and mannequin heads †¢ A research project amounting to a 1/4 truckload of used diapers †¢ Hydroponic lighting systems from illegal grow-ops †¢ A full McDonald’s Playland set †¢ A 1954 Martin parlor guitar valued at over $8,000 †¢ 50 Garden Gnomes †¢ A unicorn-shaped coffee table †¢ Six-foot tall, hot pink, working W alkie Talkies †¢ A mortician’s cabinet †¢ A truckload of denture molds †¢ A Sears catalogue from 1905 our PeoPle â€Å"It’s All About People† is a core belief at 1-800-GOT-JUNK?. Hiring great people and treating them well has enabled the company to win numerous workplace and engagement awards. Focusing on people ensures that 1-800-GOT-JUNK? delivers an exceptional customer experience to everyone who interacts with our team. WhAt hAPPeNs to the JuNK? Environmental responsibility is important at 1-800-GOT-JUNK?.We recycle or donate as much as possible. We are committed to improving our environmental practices and have a system to measure how many tons of waste we divert from the landfill. 1-800-GOT-JUNK? currently recycles and donates to local non-profit organizations and resources including: †¢ Thrift stores and charitable organizations †¢ Non-profit housing programs.